For Your Family

Living with EcoWater

Wi-Fi water softener

If you have one of our wi-fi softeners, this will give you access to the performance of your softener from almost anywhere.

Logging into your softener will allow you to see detailed information on how much water you are using – every day.

You can set up your own alerts regarding salt and water usage. You can also allow your dealer access for remote support and performance checks.

When will I start to experience soft water?

If you have water storage tanks it can take one or two weeks for totally softened water to come through your taps.

Bathing with soft water

You’ll find you need to use less bathing products with soft water to create a lovely lather. Soft water doesn’t leave a residue and you’ll feel the natural oils on your skin, which has a ‘silky’ feeling.

Washing the dishes

Reduce your detergent by about 50% if you wash by hand.

If you have a dishwasher, if appropriate, adjust it to the lowest water setting. There will be no need to add salt to the dishwasher.

Laundry and soft water

You need to reduce the amount of washing powder by about 50% to reduce the amount of lather, otherwise the lather may not rinse away properly. You’ll also find you can reduce the amount of fabric conditioner you use; you may find your laundry may not need any at all.

Towels will benefit from a cool tumble dry.


You’ll find that a quick wipe round is all that is needed when cleaning sinks, baths, shower cubicles and basins.

Going on holiday

When you’re away and water isn’t being used the water softener will not recharge. It’s good practice to turn off your mains water when you’re away from home for a long period.

Only use tablet salt when filling your softener

Your water softener will display when it needs to be filled.

It’s extremely important to only use tablet salt with your softener as any other type of salt can affect the workings of the softener.

Tablet salt is readily available through various outlets such as DIY stores, garden centres and delivery companies.

Your EcoWater softener is going to get to know you

Your water softener is going to collect data on your water usage and get to know your water using habits. The softener can then adapt to make sure it’s working as efficiently as possible. It will always make sure you are supplied with plenty of soft water.

Power Cuts

The softener does not use electricity to make soft water.

Power cuts will not interrupt your supply of softened water.

The water softener will retain all information for up to 72 hours. If the water softener is turned off for longer you just need to reset the time.

Any questions?

If you want to ask any questions about your EcoWater softener please do not hesitate to contact us, we are always happy to help.

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